Connect to Wi-Fi
For organizations
For organizations
Connect to Wi-FiPublicroam for healthcare, welfare and housing.
In hospitals, nursing homes, neighborhood teams and housing associations, safety and trust are essential — online too. Every day, clients, visitors, caregivers and staff use the network. Not everyone is digitally savvy or wants to keep logging into Wi-Fi over and over again.
Publicroam offers a secure and privacy-friendly Wi-Fi solution for clients, visitors and staff. No open networks, no passwords and no compromises on privacy. This way, users are automatically and securely connected, while organizations maintain control over security and management.
200+ locations
At healthcare institutions, welfare organizations and housing associations
What Publicroam delivers
Secure Wi-Fi access at all healthcare and residential locations
Visitors connect automatically via a secure connection, protected against fake networks. Healthcare and welfare staff using guest Wi-Fi also connect securely.
No extra burden for staff
Visitors connect independently, without intervention from the reception desk or the care team. The Publicroam helpdesk supports users directly.
Privacy-by-design, GDPR-compliant
No tracking, no profiles, no data collection for commercial purposes. Processing by ISO-certified parties.
Works with existing equipment
No extra hardware needed. After a one-time sign-up, users connect automatically, including at other Publicroam locations in the Netherlands.
Visitors get stuck with traditional guest access
Challenges in healthcare, welfare & housing
- Staff who are still asked to arrange Wi-Fi access
- Clients, externals and freelancers who need temporary access
- Risk of evil twin (connecting to a fake network).
- Patient data and resident information via unsecured connections
- GDPR risk due to unmanaged guest access
- Users handle it themselves, staff are not burdened
- Direct connection without guest account or IT intervention
- Every user has their own encrypted connection
- Automatic roaming across all locations with one account.
- Privacy-by-design, fully GDPR-compliant
Works on the existing network without modifications
Publicroam is based on open standards and integrates with the Wi-Fi network already in place. No new hardware, no replacement of existing equipment. Whether you work with Cisco, Ubiquiti or another vendor: Publicroam works with them directly. Set it up once, and you won’t have to worry about it again.
See how other healthcare, welfare and housing organizations use Publicroam
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Since we started using Publicroam, there haven’t been any more complaints – SSH Student Housing offers Publicroam on the Wi-Fi network for 19,000 student rooms.
Who is Publicroam for
For visitors, business users, and employees with their own devices.
Visitors
Online instantly at public locations and in offices
Employees (BYOD)
Securely connect with a private laptop or smartphone
Business users
Reliable internet during meetings or events
Frequently asked questions
Do you have questions about Publicroam? Check out our frequently asked questions or get in touch with us. We are happy to help.
How can you connect to Publicroam?
There are three ways to create an account:
Via the app (most used)
You download the Publicroam app from the App Store or Google Play. Your smartphone will then connect to Publicroam automatically. You can connect other devices using the login details found in the app (under Menu → My account → Login details).
Via the website
You can request an account via the registration page. You will receive an SMS with your login details.
Via SMS
Send an SMS with publicroam to 0970 10 260 261. You will immediately receive an SMS with personal login details.
Do you have to log in again at every location?
No. Publicroam ensures that you connect automatically at all participating locations. Sign up once, and you are online everywhere immediately.
Why is Publicroam safe?
Publicroam uses the same security standards used on business networks, educational institutions, and government networks.
Unlike many traditional guest Wi-Fi networks, Publicroam does not work with shared passwords or unsecured open access. Every user has their own account and connects via a secure authentication method.
Publicroam uses, among other things:
- WPA2-Enterprise and WPA3-Enterprise;
- IEEE 802.1X;
- EAP authentication;
- certificate verification.
This significantly reduces the risk of misuse, fake Wi-Fi networks, and the interception of network traffic.
Users create an account once and can then connect automatically and securely at all connected Publicroam locations.
Is your data safe with Publicroam?
Yes. Publicroam is designed with privacy and security as a starting point.
- Your data is sent and stored in an encrypted format.
- Publicroam helps prevent connections to fake Wi-Fi networks.
- We only collect data that is necessary to make the service work properly.
- Personal data is not sold to third parties.
- Publicroam complies with European privacy laws (AVG/GDPR).
Do you want to know exactly which data is processed and how long it is kept? Please check our privacy statement for end users or contact us.
How much does Publicroam cost?
Organizations that offer Publicroam pay an annual participation fee and a one-time connection fee. For this, please visit the rates page. Publicroam is free for users.
Where can you use Publicroam?
Publicroam is available at 1,750+ locations at libraries, municipalities, healthcare institutions, museums, theaters, sports centers, etc. Read more about all organizations and locations on the participants page
How can my organization offer Publicroam on our Wi-Fi network?
Organizations can easily add Publicroam to their existing Wi-Fi network. On the participation website you will find all information about the possibilities, technical requirements, and the registration process.