How it works > Roaming

Sign up once, online everywhere.

With Publicroam, visitors automatically go online at all participating organizations with a single account. No repeated logins, no hassle at a new location.

How Roaming works

Your account works everywhere Publicroam is active.

Publicroam ensures that organizations provide their (business) visitors, external parties, and their own employees with fast, secure, and easy access to their Wi-Fi network. No hassle with guest accounts or complicated login systems.

500,000+

1,750+

250+

How it works technically

Automatically recognized via open standards.

Publicroam works based on 802.1X authentication via RADIUS. As soon as a user is within range of a Publicroam network, the device connects automatically. Authentication takes place via the Publicroam servers, without the user having to do anything.

Frequently asked questions

Do you have questions about Publicroam? Check out our frequently asked questions or get in touch with us. We are happy to help.

How can you connect to Publicroam?

There are three ways to create an account:

Via the app (most used)
You download the Publicroam app from the App Store or Google Play. Your smartphone will then connect to Publicroam automatically. You can connect other devices using the login details found in the app (under Menu → My account → Login details).

Via the website
You can request an account via the registration page. You will receive an SMS with your login details.

Via SMS
Send an SMS with publicroam to 0970 10 260 261. You will immediately receive an SMS with personal login details.

Do you have to log in again at every location?

No. Publicroam ensures that you connect automatically at all participating locations. Sign up once, and you are online everywhere immediately.

Why is Publicroam safe?

Publicroam uses the same security standards used on business networks, educational institutions, and government networks.

Unlike many traditional guest Wi-Fi networks, Publicroam does not work with shared passwords or unsecured open access. Every user has their own account and connects via a secure authentication method.

Publicroam uses, among other things:

  • WPA2-Enterprise and WPA3-Enterprise;
  • IEEE 802.1X;
  • EAP authentication;
  • certificate verification.

This significantly reduces the risk of misuse, fake Wi-Fi networks, and the interception of network traffic.

Users create an account once and can then connect automatically and securely at all connected Publicroam locations.

Is your data safe with Publicroam?

Yes. Publicroam is designed with privacy and security as a starting point.

  • Your data is sent and stored in an encrypted format.
  • Publicroam helps prevent connections to fake Wi-Fi networks.
  • We only collect data that is necessary to make the service work properly.
  • Personal data is not sold to third parties.
  • Publicroam complies with European privacy laws (AVG/GDPR).

Do you want to know exactly which data is processed and how long it is kept? Please check our privacy statement for end users or contact us.

How much does Publicroam cost?

Organizations that offer Publicroam pay an annual participation fee and a one-time connection fee. For this, please visit the rates page. Publicroam is free for users.

Where can you use Publicroam?

Publicroam is available at 1,750+ locations at libraries, municipalities, healthcare institutions, museums, theaters, sports centers, etc. Read more about all organizations and locations on the participants page

How can my organization offer Publicroam on our Wi-Fi network?

Organizations can easily add Publicroam to their existing Wi-Fi network. On the participation website you will find all information about the possibilities, technical requirements, and the registration process.

Want to be sure everyone is securely connected?
Get started with publicroam.